Digital intake and onboarding
Customizable intake forms, agreements and questionnaires let patients share relevant information before appointments and support structured clinical records.
Healthcare SaaS and patient portal development
Healthie: connected patient engagement and virtual care
NxtHatch delivered software development work for Healthie, a healthcare platform that brings patient portals, digital intake, appointment scheduling, telehealth and clinical documentation into a connected experience.
Healthie healthcare platform website presentation 
Healthie patient plan and tracking interface illustration 
Healthie behavioral health intake workflow illustration
01 / Platform overview
Connecting patient activity with the provider's workflow
Healthie supports more than a single online appointment. Patients can complete intake forms, manage bookings, communicate with providers and follow aspects of their care through a digital portal. On the clinical side, teams can use charting templates, review patient information and manage virtual visits. The platform's web-based video experience can keep notes, intake history and patient context available during a session. These connected touchpoints illustrate the kind of healthcare SaaS product where the patient experience and clinical operations must work together.
02 / Platform capabilities
Patient portal and care management capabilities
Appointments and patient portal
Patients can access bookings, forms, documents and communication from an account-based care experience rather than isolated appointment links.
Telehealth with clinical context
Web-based video visits can sit alongside charting notes, patient information and in-session messaging to support continuity during remote care.
Ongoing engagement tools
Care teams can use secure messaging, goals, programs and progress-related features to keep patients connected between visits.
03 / Experience flow
A connected digital patient journey
Complete intake
Patients receive and complete required forms or consent documents, with responses associated with their profile for clinical review.
Attend a scheduled visit
A booked appointment leads to a video session where the provider can reference relevant history and add chart notes.
Continue care between visits
The portal gives patients a place to check information, communicate with their care team and track follow-up activity.
04 / Engineering perspective
Why connected healthcare SaaS needs careful data design
Patient portal development becomes harder when appointments, forms, notes, messages and care plans share the same underlying record. Teams need consistent access controls, reliable document-to-patient associations, clear differences between patient and clinician views, and careful handling of updates across mobile and web experiences. Those considerations matter when engineering healthcare products that join clinical operations with patient engagement.
Explore related development services
Platform features referenced from Healthie clinical workflow documentation. Descriptions refer to the public product experience; outcomes and module-level delivery claims are not inferred.